Remember the guest.
Not just the booking.
Dashi keeps visits, preferences, allergies, and spend in one guest profile your team can use.
When guest details disappear
Staff change. Shifts get busy. Useful guest details disappear between reservations, the POS, and whoever is working the door.
Lost Regulars
A high-spending regular is sat in a drafty corner by a new host who doesn't recognize them. They never return.
Missed Milestones
Special occasions pass unrecognized because guest histories are siloed in legacy, offline terminals.
Allergy Risks
Critical dietary details stay buried in offline registries, risking server-to-kitchen errors.
Anonymous Service
Treating loyal guests like anonymous transactions, unable to recall their seating or wine preferences.
How profiles build automatically
Dashi runs silently, weaving reservations, POS spends, and loyalty interactions into a unified timeline.
The Booking
The moment a guest books directly through Dashi Reserve, we capture their contact details and baseline preferences to establish a secure profile.
The Dining
Our POS automatically maps spends, dishes, and wine choices to their timeline, with zero staff effort. Pair with automated marketing to turn that data into repeat visits.
The Return Visit
Dynamic rewards through our loyalty program surface VIP badges at the host stand and trigger tailored outreach that drives repeat visits.
Guest profiles your front-of-house can use
Guest profiles should never feel like data entry. They are the digital equivalent of a great maître d' who remembers every face, preference, and detail.
VIP Recognition
Greet regulars by name, recall their favorite table, and access crucial dining history instantly. Empower your host team to deliver flawless hospitality from the first minute.
Dietary & Preference Alerts
Ensure guest safety with absolute precision. High-contrast alerts flag critical allergies and dietary restrictions, keeping hosts, servers, and the kitchen in lockstep.
Automated Milestones
Turn special occasions into repeat business. Dashi triggers thoughtful, automated SMS outreach weeks before birthdays and anniversaries, securing advance bookings.
"Hi Leo, we noticed your anniversary is next week. We'd love to welcome you back to Table 1 with a complimentary Mezcal Negroni on us. Let us know if we can hold the table!"
DeliveredWin Back Lapsed Regulars
Re-engage regulars automatically before they drift away. When a high-value guest hasn't booked in 60 days, Dashi sends a personal invite to try your new menu, without resorting to spam.
"Hi Leo, we've missed you at Citrine. Chef Connor just launched our new seasonal tasting menu, and we'd love to hold your favorite table this Friday. Let us know if we can welcome you back."
Re-engaged • Replied "Yes"
Guest context, visible when it matters
A system is only powerful if your host stand actually adopts it. Dashi surfaces critical alerts instantly, requiring zero clicks during a busy rush.
Flat, transparent pricing
Margins matter. Guest profiles and the complete CRM suite are included in our standard reservation plan at zero added fee.
Dashi Reserve
Guest Profiles & CRM Included
- Unlimited profiles & direct guest lists
- Complete CRM & host-stand table map
- Seamless Dashi POS & loyalty integrations
- Automated, personalized SMS sequences
- 100% database ownership & direct CSV exports